Technical support that stays with your website.
We build websites to the agreed initial scope, manage hosting and essential maintenance, and offer monthly time allowances for changes, reviews and improvements. Choose the level of help that suits how your business operates.
Plans from £149/month
No upfront website build fee. Your first monthly payment is requested when your agreed website goes live. A minimum of 12 paid monthly periods applies; after that, billing continues monthly until cancelled with at least 30 days' notice.
Every plan includes professional website essentials
Professionally designed website or online shop to the agreed initial scope
Full self-service admin dashboard
Product and content management
Hosting, SSL and backups
Security updates and essential technical maintenance
Correction of defects in our supplied work
Baseline technical SEO and analytics setup
Three levels of managed support
Launch
£149 / month
We maintain it
For businesses happy to manage their own content, with technical support when needed.
Monthly managed work: 30 minutes
Routine response target: within 2 working days
30 minutes of requested edits per month
Standard support response target
Self-managed content and product changes
Technical maintenance and bug fixes
Growth
£249 / month
We help improve it
For businesses who want us to handle regular changes and practical improvements.
Monthly managed work: 2 hours
Routine response target: within 1 working day
2 hours of managed work per month
Priority support response target
Content, design and layout adjustments
SEO improvements within your allowance
Monthly analytics summary
Pro
£399 / month
We actively manage it
For businesses who want a hands-on partner to keep improving their site.
Monthly managed work: 5 hours
Routine response target: within 4 working hours
5 hours of managed work per month
Fastest routine support response target
Proactive website and SEO optimisation
Monthly performance review
30-minute consultation (within allowance)
Priority scheduling of agreed changes
How your commitment works
12 paid monthly service periods, starting with your first payment when the agreed site goes live. No annual upfront invoice and no separate build fee. After the minimum, you can end service with at least 30 days' notice.
Managed-work allowances cover client-requested content, design and SEO changes, consultations and scheduled reviews. Unused time does not roll over. Larger features, new integrations, redesigns and work beyond the monthly allowance require an agreed separate quote. Response targets are for initial acknowledgement and assessment during support hours, not guaranteed resolution times.Routine support hours: Monday to Friday, 09:00–17:00 UK time, excluding UK bank holidays.
Existing customers stay on the price and contract terms they previously accepted unless they agree to change.